Super Manager Instructor-Led Course

Many studies have been conducted to determine the reasons that employees leave their jobs. Most reasons point squarely to their bosses: 39 percent said their supervisors didn’t keep their promises. 37 percent said their supervisors failed to give credit when due. 31 percent said their supervisors gave them the “silent treatment.” 27 percent said their supervisors made negative comments about them to others. 23 percent said their supervisors blamed others to cover up their own mistakes or embarrassment.

As a result, employees reported feeling more tension, mistrust, and exhaustion, and were less satisfied and less likely to take on additional tasks or work longer hours. In other words, managers directly affect their employees’ productivity and satisfaction in the workplace.

The bottom line: Managers influence employees’ satisfaction at work, for better or worse. This program will help you become a super manager—someone who everyone wants to work for.

Key Topics:

• Common obstacles to being a super manager.
• Key opposing characteristics necessary for managerial success and how to properly balance them.
• Increasing your self-awareness through feedback, after-action reports, and reflection.
• Showing attentiveness to individual employees by helping them to set career goals and tailoring recognition for achievements.
• Practical examples for expressing consistency in your values, attitude, and behavior.
• Appropriate circumstances for using mental flexibility and intelligent disobedience in the workplace.
• Characteristics and benefits of humility as well as techniques for demonstrating it.
• How to avoid micromanagement in order to show confidence in employees’ abilities.

Participants Will Learn:

• Develop self-awareness regarding your managerial skills and display attentiveness to your employees.
• Demonstrate consistency in your values, attitude, and behavior.
• Identify when and how to appropriately exercise mental flexibility.
• Display humility and confidence in your decisions as a manager and show confidence in your employees.
• Ensure that employees maintain focus.
• Encourage employee satisfaction and motivation by creating a fun working environment.

Ready to schedule your class?

• Add this item to your cart. Quantity of one for each class of up to 20 participants.
• Complete your order and check out. An HRDQ Customer Service Representative will contact you to schedule your session.
• You may also contact us to purchase and schedule your session.