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Communicating as a Manager (RTL) | HRDQ

Communicating as a Manager (RTL)

by HRDQ
$599.00

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What is the Reproducible Training Library (RTL)?

The RTL is a collection of downloadable and customizable courses for virtual and classroom instructor-led training, plus self study learning. This course is one of more than 80 courses in the RTL Complete Collection.

When making your purchase, choose the correct license based upon your total number of employees in your organization:

  • Business – Less than 5,000
  • Corporate – Between 5,001-10,000
  • Enterprise – More than 10,000

Course overview

According to the American Management Association, a communication skills set is one of the six core competencies a manager needs to develop. Effective communication between managers and employees ensures employees know what is expected of them, understand what it is that they're doing correctly, and where they might need to improve. It also helps to increase employees' motivation and commitment, leading to greater achievement of organizational goals.

Communicating as a Manager: Help Your Employees to Succeed through Effective Communication is a great tool for managers, supervisors, and leaders alike who desire to improve their ability to guide employees or colleagues in their work. The program's primary focus is on improving an individual’s ability to fully listen and comprehend others' perceptions, to clearly convey expectations and performance feedback, and to effectively lead others through organizational change. Participants partake in multiple group activities throughout that allow them to apply the techniques and practices in each module using realistic scenarios.

Learning Outcomes

  • Recognize the situations in which it is most necessary for managers to communicate with their employees.
  • Understand the role of active listening in effective communication.
  • Identify ways to clearly convey your message.
  • Effectively communicate performance expectations and performance goals.
  • Coach employees and provide useful feedback.
  • Facilitate the learning processes for employees as they take on new tasks and responsibilities.
  • Implement strategies for communicating in times of change and uncertainty.

Program Contents

  • Hearing and Understanding Your Employees.
  • Getting Your Message Across.
  • Using Communication to Manage Performance.
  • Communicating in Times of Uncertainty and Change.

How to purchase the RTL

This program is just one of more than 80 titles in the Reproducible Training Library. We recommend you consider buying the entire program library rather than single titles as the cost per title is significantly reduced.

To make your purchase, select the appropriate license for your organization. Your license is determined by your organization's total number of persons employed, not the number of persons you intend to train.

Upon receipt of payment and approval of your license, you will receive an email with links to download your files. All files are provided in unlocked Microsoft Office format. Your download will include:

  • Virtual ILT, Classroom ILT, and Online Self-Study versions
  • Instructor Guide
  • Participant Guide
  • PowerPoint Presentation
  • Course Overview
  • Learning Summary
  • Learning Materials
  • Action Plan
  • Course Evaluation

End User License Agreement (EULA)

By purchasing the RTL you agree to the terms of the End User License Agreement (EULA). Be sure to review the terms of this agreement before making your purchase.

The RTL is sold as an annual license for use by an organization for the training of its employees. The library may not be distributed, sold, shared, rented, or loaned.

Training companies are not eligible for purchase of this product

The RTL may not be purchased by consultant or training providers intending to use the content to train other organizations. Consultants may direct their clients to acquire the license through their HRDQ Affiliate Network link.

Annual renewal required for continued use of this content

Each year on the anniversary of your purchase, if your organization chooses to continue using the library, a RTL Single Title Annual Renewal License must be purchased. If you choose not to renew your license, all licensed content, including customized versions, must be deleted and all use discontinued.

    Suggested add-on: Communicating as a Manager (RTL)

    What is the Reproducible Training Library (RTL)?

    The RTL is a collection of downloadable and customizable courses for virtual and classroom instructor-led training, plus self study learning. This course is one of more than 80 courses in the RTL Complete Collection.

    When making your purchase, choose the correct license based upon your total number of employees in your organization:

    • Business – Less than 5,000
    • Corporate – Between 5,001-10,000
    • Enterprise – More than 10,000

    Course overview

    According to the American Management Association, a communication skills set is one of the six core competencies a manager needs to develop. Effective communication between managers and employees ensures employees know what is expected of them, understand what it is that they're doing correctly, and where they might need to improve. It also helps to increase employees' motivation and commitment, leading to greater achievement of organizational goals.

    Communicating as a Manager: Help Your Employees to Succeed through Effective Communication is a great tool for managers, supervisors, and leaders alike who desire to improve their ability to guide employees or colleagues in their work. The program's primary focus is on improving an individual’s ability to fully listen and comprehend others' perceptions, to clearly convey expectations and performance feedback, and to effectively lead others through organizational change. Participants partake in multiple group activities throughout that allow them to apply the techniques and practices in each module using realistic scenarios.

    Learning Outcomes

    • Recognize the situations in which it is most necessary for managers to communicate with their employees.
    • Understand the role of active listening in effective communication.
    • Identify ways to clearly convey your message.
    • Effectively communicate performance expectations and performance goals.
    • Coach employees and provide useful feedback.
    • Facilitate the learning processes for employees as they take on new tasks and responsibilities.
    • Implement strategies for communicating in times of change and uncertainty.

    Program Contents

    • Hearing and Understanding Your Employees.
    • Getting Your Message Across.
    • Using Communication to Manage Performance.
    • Communicating in Times of Uncertainty and Change.

    How to purchase the RTL

    This program is just one of more than 80 titles in the Reproducible Training Library. We recommend you consider buying the entire program library rather than single titles as the cost per title is significantly reduced.

    To make your purchase, select the appropriate license for your organization. Your license is determined by your organization's total number of persons employed, not the number of persons you intend to train.

    Upon receipt of payment and approval of your license, you will receive an email with links to download your files. All files are provided in unlocked Microsoft Office format. Your download will include:

    • Virtual ILT, Classroom ILT, and Online Self-Study versions
    • Instructor Guide
    • Participant Guide
    • PowerPoint Presentation
    • Course Overview
    • Learning Summary
    • Learning Materials
    • Action Plan
    • Course Evaluation

    End User License Agreement (EULA)

    By purchasing the RTL you agree to the terms of the End User License Agreement (EULA). Be sure to review the terms of this agreement before making your purchase.

    The RTL is sold as an annual license for use by an organization for the training of its employees. The library may not be distributed, sold, shared, rented, or loaned.

    Training companies are not eligible for purchase of this product

    The RTL may not be purchased by consultant or training providers intending to use the content to train other organizations. Consultants may direct their clients to acquire the license through their HRDQ Affiliate Network link.

    Annual renewal required for continued use of this content

    Each year on the anniversary of your purchase, if your organization chooses to continue using the library, a RTL Single Title Annual Renewal License must be purchased. If you choose not to renew your license, all licensed content, including customized versions, must be deleted and all use discontinued.