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Business Etiquette (RTL) | HRDQ

Business Etiquette (RTL)

by HRDQ
$599.00

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What is the Reproducible Training Library (RTL)?

The RTL is a collection of downloadable and customizable courses for virtual and classroom instructor-led training, plus self study learning. This course is one of more than 80 courses in the RTL Complete Collection.

When making your purchase, choose the correct license based upon your total number of employees in your organization:

  • Business – Less than 5,000
  • Corporate – Between 5,001-10,000
  • Enterprise – More than 10,000

Course overview

Business Etiquette from the Reproducible Training Library is a virtual and classroom instructor-led program you can download, customize, deliver today. Defined as the conduct or procedures that are generally acceptable and polite in the workplace, business etiquette is typically a set of unspoken expectations that most people either meet, or find out about when they do not meet them. Etiquette can make the difference between a comfortable work environment and an aggravating one.

This course provides guidelines for common business etiquette, how to show respect for yourself and others, how to establish positive connections with anyone, and how to choose polite and positive responses to rude behavior.

Learning Outcomes

  • Practice common business etiquette to build and maintain relationships.
  • Interact in a respectful manner with coworkers and subordinates.
  • Interact respectfully with individuals with disabilities.
  • Establish positive connections and maintain relationships with strong communication skills.
  • Incorporate the traits of successful and respected managers into daily routines.

Program Contents

  • Manners and Courtesy Matter.
  • Respect Yourself/Respecting Others.
  • Building Rapport and Making Connections/Building Better Relationships.
  • Taming Technology.
  • How to Be a Respected and Respectful Manager.
  • Getting Personal at Work.

How to purchase the RTL

This program is just one of more than 80 titles in the Reproducible Training Library. We recommend you consider buying the entire program library rather than single titles as the cost per title is significantly reduced.

To make your purchase, select the appropriate license for your organization. Your license is determined by your organization's total number of persons employed, not the number of persons you intend to train.

Upon receipt of payment and approval of your license, you will receive an email with links to download your files. All files are provided in unlocked Microsoft Office format. Your download will include:

  • Virtual ILT, Classroom ILT, and Online Self-Study versions
  • Instructor Guide
  • Participant Guide
  • PowerPoint Presentation
  • Course Overview
  • Learning Summary
  • Learning Materials
  • Action Plan
  • Course Evaluation

End User License Agreement (EULA)

By purchasing the RTL you agree to the terms of the End User License Agreement (EULA). Be sure to review the terms of this agreement before making your purchase.

The RTL is sold as an annual license for use by an organization for the training of its employees. The library may not be distributed, sold, shared, rented, or loaned.

Training companies are not eligible for purchase of this product

The RTL may not be purchased by consultant or training providers intending to use the content to train other organizations. Consultants may direct their clients to acquire the license through their HRDQ Affiliate Network link.

Annual renewal required for continued use of this content

Each year on the anniversary of your purchase, if your organization chooses to continue using the library, a RTL Single Title Annual Renewal License must be purchased. If you choose not to renew your license, all licensed content, including customized versions, must be deleted and all use discontinued.

    Suggested add-on: Business Etiquette (RTL)

    What is the Reproducible Training Library (RTL)?

    The RTL is a collection of downloadable and customizable courses for virtual and classroom instructor-led training, plus self study learning. This course is one of more than 80 courses in the RTL Complete Collection.

    When making your purchase, choose the correct license based upon your total number of employees in your organization:

    • Business – Less than 5,000
    • Corporate – Between 5,001-10,000
    • Enterprise – More than 10,000

    Course overview

    Business Etiquette from the Reproducible Training Library is a virtual and classroom instructor-led program you can download, customize, deliver today. Defined as the conduct or procedures that are generally acceptable and polite in the workplace, business etiquette is typically a set of unspoken expectations that most people either meet, or find out about when they do not meet them. Etiquette can make the difference between a comfortable work environment and an aggravating one.

    This course provides guidelines for common business etiquette, how to show respect for yourself and others, how to establish positive connections with anyone, and how to choose polite and positive responses to rude behavior.

    Learning Outcomes

    • Practice common business etiquette to build and maintain relationships.
    • Interact in a respectful manner with coworkers and subordinates.
    • Interact respectfully with individuals with disabilities.
    • Establish positive connections and maintain relationships with strong communication skills.
    • Incorporate the traits of successful and respected managers into daily routines.

    Program Contents

    • Manners and Courtesy Matter.
    • Respect Yourself/Respecting Others.
    • Building Rapport and Making Connections/Building Better Relationships.
    • Taming Technology.
    • How to Be a Respected and Respectful Manager.
    • Getting Personal at Work.

    How to purchase the RTL

    This program is just one of more than 80 titles in the Reproducible Training Library. We recommend you consider buying the entire program library rather than single titles as the cost per title is significantly reduced.

    To make your purchase, select the appropriate license for your organization. Your license is determined by your organization's total number of persons employed, not the number of persons you intend to train.

    Upon receipt of payment and approval of your license, you will receive an email with links to download your files. All files are provided in unlocked Microsoft Office format. Your download will include:

    • Virtual ILT, Classroom ILT, and Online Self-Study versions
    • Instructor Guide
    • Participant Guide
    • PowerPoint Presentation
    • Course Overview
    • Learning Summary
    • Learning Materials
    • Action Plan
    • Course Evaluation

    End User License Agreement (EULA)

    By purchasing the RTL you agree to the terms of the End User License Agreement (EULA). Be sure to review the terms of this agreement before making your purchase.

    The RTL is sold as an annual license for use by an organization for the training of its employees. The library may not be distributed, sold, shared, rented, or loaned.

    Training companies are not eligible for purchase of this product

    The RTL may not be purchased by consultant or training providers intending to use the content to train other organizations. Consultants may direct their clients to acquire the license through their HRDQ Affiliate Network link.

    Annual renewal required for continued use of this content

    Each year on the anniversary of your purchase, if your organization chooses to continue using the library, a RTL Single Title Annual Renewal License must be purchased. If you choose not to renew your license, all licensed content, including customized versions, must be deleted and all use discontinued.