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The simplest definition of negotiation is two or more people deciding how to allocate a resource, like money, time, roles and responsibilities, etc...

Introductions to company processes and policies are necessary when bringing in a new hire, but it's also just as important in the first few weeks t...

Ongoing performance development involves establishing a systematic process that managers can use to support employees. This process focuses on crea...

While the nature of day-to-day tasks and responsibilities certainly make up a large portion of employee job satisfaction, more often than not the m...

Most employees participate in many different projects in the workplace – often with great success. However, sometimes those projects can unearth le...

Good work habits are essential for anyone who wants to succeed at their job. They increase the employee’s organizational value and job satisfaction...

Sharing information in the form of a report is part of most workers’ daily responsibilities. Without the right information or the right delivery (b...

Conflict, change, and stress are a regular part of everyday organizational life. The key to employee survival is resilience, which is the ability t...

In today’s fast changing and competitive business world, business leaders are asking themselves how they can make the most of what they have. The a...

Whether you are working with fresh faces or seasoned pros, there are usually gaps between where salespeople are in their development and where they...

Ten seconds or less is how long the window of opportunity is open for salespeople to grab a client's attention. That's why it's vitally important t...

Successful salespeople know that preparation is key, especially when it comes to selling. From mastering product knowledge to understanding what th...

Ask any sales professional about prospecting and most will tell you it's their least favorite thing to do. From figuring out how to develop a terri...

Whether you are working with fresh faces or seasoned pros, there are usually gaps between where salespeople are in their development and where they...

At one point in selling there is a time to shift the focus to the customer. Salespeople must keep the customer engaged, uncover their needs, learn ...

In his 1970 essay, Robert K. Greenleaf described the “servant leader” as someone who desires first to serve and then to lead. It’s someone whose pr...

The benefits of collaboration are significant, both for individuals and organizations. They include creative thinking, effective problem solving, i...

From Facebook and Twitter to LinkedIn and YouTube, social media has become a successful medium for broadcasting messages, developing brand recognit...

In the business world, writing errors are far too common. Often, people don’t plan out or review their writing, but taking the time to prepare an o...

Today’s workplace is anything but static and predictable. Organizations are struggling to do more with less as they try to keep up with rapidly cha...

Strategic plans are necessary for an organization. They help to focus energy and resources on the activities that align with long-term goals and th...

As a manager, overseeing employee performance is an essential part of the job. But it's more than just ensuring a timely schedule of operations and...

Being a supervisor means taking on a lot of responsibility. Leaders need to be able to delegate, discipline, move the company forward, and promote ...

From production and marketing to customer service and fulfillment, organizations are made up of a series of interconnected parts. And while each fu...