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Listening With Intent (RTL) | HRDQ

Listening With Intent (RTL)

by HRDQ
$599.00

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What is the Reproducible Training Library (RTL)?

The RTL is a collection of downloadable and customizable courses for virtual and classroom instructor-led training, plus self study learning. This course is one of more than 80 courses in the RTL Complete Collection.

When making your purchase, choose the correct license based upon your total number of employees in your organization:

  • Business – Less than 5,000
  • Corporate – Between 5,001-10,000
  • Enterprise – More than 10,000

Course overview

Being a great listener is essential at work. If someone shows a sincere desire to understand what others have to say, has an open mind, and is willing to have their assumptions and conclusions about others’ messages corrected, they show the signs of being an active listener. Benefits and results of good listening skills include minimizing misunderstandings, encouraging open communication, increasing cooperation, and collaborative problem solving.

Listening with Intent teaches participants how to master the skills of active listening. They will learn how to connect with the speaker, how to collect information by paying attention to the context of the message, how to reach an unbiased conclusion about what they learned, and how to understand common situations that block active listening.

Learning outcomes

  • Explore the process of active listening.
  • Identify personal filters that create obstacles to active listening.
  • Understand cultural differences that form barriers to active listening.
  • Discover ways to practice active listening in a conflict.
  • Implement steps to regain the listener’s attention when it wavers.

Program contents

  • What is Active Listening.
  • Obstacles to Active Listening.
  • Gender and Cultural Differences.
  • Situational Listening.

How to purchase the RTL

This program is just one of more than 80 titles in the Reproducible Training Library. We recommend you consider buying the entire program library rather than single titles as the cost per title is significantly reduced.

To make your purchase, select the appropriate license for your organization. Your license is determined by your organization's total number of persons employed, not the number of persons you intend to train.

Upon receipt of payment and approval of your license, you will receive an email with links to download your files. All files are provided in unlocked Microsoft Office format. Your download will include:

  • Virtual ILT, Classroom ILT, and Online Self-Study versions
  • Instructor Guide
  • Participant Guide
  • PowerPoint Presentation
  • Course Overview
  • Learning Summary
  • Learning Materials
  • Action Plan
  • Course Evaluation

End User License Agreement (EULA)

By purchasing the RTL you agree to the terms of the End User License Agreement (EULA). Be sure to review the terms of this agreement before making your purchase.

The RTL is sold as an annual license for use by an organization for the training of its employees. The library may not be distributed, sold, shared, rented, or loaned.

Training companies not eligible for purchase of the RTL

The RTL may not be purchased by consultant or training providers intending to use the content to train other organizations. Consultants may direct their clients to acquire the license through their HRDQ Affiliate Network link.

Annual renewal required for continued use of this content

Each year on the anniversary of your purchase, if your organization chooses to continue using the library, a RTL Single Title Annual Renewal License must be purchased. If you choose not to renew your license, all licensed content, including customized versions, must be deleted and all use discontinued.

    Suggested add-on: Listening With Intent (RTL)

    What is the Reproducible Training Library (RTL)?

    The RTL is a collection of downloadable and customizable courses for virtual and classroom instructor-led training, plus self study learning. This course is one of more than 80 courses in the RTL Complete Collection.

    When making your purchase, choose the correct license based upon your total number of employees in your organization:

    • Business – Less than 5,000
    • Corporate – Between 5,001-10,000
    • Enterprise – More than 10,000

    Course overview

    Being a great listener is essential at work. If someone shows a sincere desire to understand what others have to say, has an open mind, and is willing to have their assumptions and conclusions about others’ messages corrected, they show the signs of being an active listener. Benefits and results of good listening skills include minimizing misunderstandings, encouraging open communication, increasing cooperation, and collaborative problem solving.

    Listening with Intent teaches participants how to master the skills of active listening. They will learn how to connect with the speaker, how to collect information by paying attention to the context of the message, how to reach an unbiased conclusion about what they learned, and how to understand common situations that block active listening.

    Learning outcomes

    • Explore the process of active listening.
    • Identify personal filters that create obstacles to active listening.
    • Understand cultural differences that form barriers to active listening.
    • Discover ways to practice active listening in a conflict.
    • Implement steps to regain the listener’s attention when it wavers.

    Program contents

    • What is Active Listening.
    • Obstacles to Active Listening.
    • Gender and Cultural Differences.
    • Situational Listening.

    How to purchase the RTL

    This program is just one of more than 80 titles in the Reproducible Training Library. We recommend you consider buying the entire program library rather than single titles as the cost per title is significantly reduced.

    To make your purchase, select the appropriate license for your organization. Your license is determined by your organization's total number of persons employed, not the number of persons you intend to train.

    Upon receipt of payment and approval of your license, you will receive an email with links to download your files. All files are provided in unlocked Microsoft Office format. Your download will include:

    • Virtual ILT, Classroom ILT, and Online Self-Study versions
    • Instructor Guide
    • Participant Guide
    • PowerPoint Presentation
    • Course Overview
    • Learning Summary
    • Learning Materials
    • Action Plan
    • Course Evaluation

    End User License Agreement (EULA)

    By purchasing the RTL you agree to the terms of the End User License Agreement (EULA). Be sure to review the terms of this agreement before making your purchase.

    The RTL is sold as an annual license for use by an organization for the training of its employees. The library may not be distributed, sold, shared, rented, or loaned.

    Training companies not eligible for purchase of the RTL

    The RTL may not be purchased by consultant or training providers intending to use the content to train other organizations. Consultants may direct their clients to acquire the license through their HRDQ Affiliate Network link.

    Annual renewal required for continued use of this content

    Each year on the anniversary of your purchase, if your organization chooses to continue using the library, a RTL Single Title Annual Renewal License must be purchased. If you choose not to renew your license, all licensed content, including customized versions, must be deleted and all use discontinued.